Career Opportunities
Client Service Manager
Qualifications:
MS or MBA in biology or pharmaceutical research or related majors, at least 5 to 10 years relevant working experience plus previous managerial experience, proficient in English, be able to communicate with clients or sponsors both in writing and speaking English; able to handle teleconference call in evening hours with clients. Good understanding on different types of non-clinical studies and their cost structure; familiar with pricing models and be able to provide inputs to improve the quotation process, good interpersonal and communication skills; oversea working expericne in pharmaceutical industry or CRO is highly desirable.
Responsibilities:
This position is managing client service group daily activities, serve as Project Manager for client projects that utilize across functional services (chemistry, biology, DMPK, bioanalytical and toxicology) at WuXi , coordinate and track study timelines, quotation process and manage study initiations and study scheduling. Work closely with Sr. Management on setting up appropriate study pricing models and updating them routinely per actual operational costs. Ensure effective communications between clients and WuXi Suzhou facility. This guy should be proactive and stractegic on handling pricing issues, ensure clients and customers are aware of the progress of the quotation process and follow up with them after the quote letter is issued, oversee weekly report on client services group activities.
WuXi AppTec welcomes overseas talents join us. We offer you a highly competitive compensation and full benefits package along with an exciting world-class work environment. For more information, please visit our website: http://www.wuxiapptec.com/ .
For prompt consideration, please send your CV to: szhr@wuxiapptec.com
WuXi AppTec Co., Ltd. is a NYSE listed public company based in Shanghai, China. We offer global pharmaceutical/biopharmaceutical companies diverse outsourcing services in combinatorial, medicinal, synthetic chemistry and manufacturing of API’s and finished drug products for preclinical and clinical trials. Our clients include over 80 leading global pharmaceutical and biotech companies in the U.S., Europe and Japan.